Service Terms & Agreement

1. The terms of this agreement are legally binding. If you do not agree to the terms, we cannot serve you.

2. The personal data and information collected by Heping Driving School are used with the consent of the students. You must provide relevant information in order to perform our service.

3. No refund of any kind will be accepted after registration. Unused courses can be transferred or given away. Students are responsible for finding the person. All sales are final and cannot be redeemed or exchanged for cash, and the service validity period will remain the same.

4. The service will start after registration and payment in full. All service is by appointment only. The Pre-licensing course (5-hour class) must be completed within one year from the date of registration. Course certificate is valid for one year. 

5. The road test is generally a working day. If students make an appointment for the road test by themselves, the school is not responsible for providing road test car rental service.

6. Once the road test time is made, if the student is not able to take the road test, a $15 service fee will be charged for rescheduling the road test. Students who add more than 2 lessons can be exempted from this service fee.

7. If students fail to bring relevant documents, drink alcohol, or take drugs and thus cannot concentrate (according to the instructor's judgment), the school may terminate the course and test service for the day and deduct them.

8. Both parties should accept the rescheduling of courses or exams due to circumstances beyond their control (such as bad weather, cancellation of road tests by the DMV).

9. The school strictly controls the appointment system. For any reason, the cancellation of the appointment must be notified to the instructor and the school customer service in writing 24 hours in advance, otherwise it will be deducted. 

10. All information communication must be documented in written records to avoid unnecessary misunderstandings.

11. On the day of the road test, you need to bring your learner permit, (MV278) certificate, and reading glasses if you are short-sighted. Students under the age of 18 need to ask the school for the form (MV262) to be signed by their parents before they can take the road test. If there is insufficient preparation, the road test will be rejected or failed, students will bear all consequences.

12. Pick-up and drop-off service may vary due to different locations, plese ask office for details.

13. All DMV test fees are not included. The fee for up to 2 road tests for a non-commercial license was included in your $10.00 driver license permit application fee. If you do not pass your first 2 tests, you must pay another $10.00 fee for up to 2 more tests. There is no refund if you do not take both tests.

14. Tips are appreciated for instructors but not demanded. We strictly control our service quality and appreciate your any feedback.


Business Hours

Monday-Friday 10am-5pm

Saturday 11am-5pm

Sunday Office Closed

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