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Terms & Conditions


1. By signing up with Heping Driving School, you consent and agree to the following terms and conditions.


2. The personal data collected by Heping Driving School is obtained with the consent of the Students and using for any service and marketing communication. You MUST provide all information regarding permit or license, or we can't continue our service for you, you will be responsible.


3. Service can only be exchanged for equal or higher value within 24 hours after your first driving session noticed to the office in writing.  No refund allowed.


4. All services are valid for one year from the date you sign up except for road test packages. Road test package service expires on the same date of your first MV-278 certificate at our school.


5. Pre-licensing Course certificate is valid for one year. You must keep and bring this Pre-licensing Course Certificate each time you take your road test.  We are not responsible for any lost or stolen Pre-licensing Course Certificate. Should you need a duplicate, please contact the office in writing. The fee for a duplicate is $50.


6. Please contact your assigned instructor for scheduling your driving sessions. Please contact the office if you are not sure who or how to connect with your instructor.


7. For any business or transactions inquiries, please contact customer service during normal business hours. For anything else, please send us your message via WeChat, SMS or Email. We will do our best to answer all your questions in a timely manner.  


8. We hold a strict 24-hour notice for any session cancellation. For any reason you need to cancel your scheduled session, you must send a written notice to your instructor via WeChat or SMS.  You must notice the instructor 24 hours prior for cancelling an appointment, otherwise your driving session will be deducted. 


9. After taking your Pre-licensing Course, please contact our office to schedule your road test in written notice such as WeChat or SMS. We only schedule road test upon request. Please contact our office during business hours.


10. You must bring your permit or license at all times. Otherwise, you will be allowed to take driving lessons and session will be deducted. Photo permit is a MUST for Pre-licensing Course. You will not be allowed back into the classroom or zoom room for your Pre-licensing Course if you are more than 10 mins late. Please contact the office to reschedule. Fees may apply. 


11. DMV and all testing sites are a drug and alcohol-free environment. Your road test can be cancelled if you are suspicious on any drug and or alcohol activity.  No refund will be allowed.


12. Be on time for your scheduled session.  Our office and your instructor is not responsible to make up any late or loss time.  It will be deducted at your session. 


13. If you cannot continue your learning sessions with us, you may transfer your unfinished sessions to someone else. Please contact our office and send in your request in writing and providing the replacement information for qualification. Please note all sales are final and cannot be redeemed as cash and the original expiration date will remain the same.


14. You must transfer or finish your unfinished sessions no later than 30 days after you pass your road test. All service will be expired since then.


15. Pick-up and drop-off service is not included in road test packages.


16. Unlimited road test packages service includes car rental and scheduling within limited time, passing the road test is not guaranteed.


17. Highway practice service is only for driver license holders, no permit holders.


Heping Driving School All Rights Reserved.

Business Hours

Monday-Friday 10am-6pm

Saturday 11am-5pm

Sunday Closed

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