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Student Driving Agreement & Waiver of Liability
Important Notice (Please Read Carefully)
• All courses are valid for one (1) year from the registration date. Any unused courses will automatically expire after the validity period.
• Any lesson cancellation or rescheduling must be made at least forty-eight (48) hours in advance, and the student must notify both the school front desk and the assigned instructor via text message or WeChat, with confirmation received by both parties.
• If a student arrives more than fifteen (15) minutes late on the day of the lesson and has not provided prior notice to the assigned instructor via text message or WeChat, the lesson will be considered forfeited, deducted in full, and no makeup or refund will be provided.
• All road tests must use DMV-approved vehicles designated by the School. The road test vehicle is not guaranteed to be the same as the vehicle used during regular lessons or the student’s usual instructor’s vehicle. All road test appointments are scheduled by the School, and students may not select their own test times. Any special time requests or individual arrangements must be submitted to the front desk in advance and are subject to the School’s confirmation and actual availability.
• Whether a road test is allowed to proceed, passed, or canceled is solely determined by the New York State DMV and the assigned examiner.
• All course fees are considered final upon payment. No refunds will be issued except as required by law.
I. General Provisions
1.1 This agreement is legally binding. By completing online registration, checking the agreement box, or making payment, the student or the student’s legal guardian confirms that they have fully read, understood, and agreed to all terms of this agreement, and voluntarily enter into a legally binding service relationship with the School.
1.2 The student agrees to provide necessary personal information to the School for lesson scheduling, road test booking, and internal administrative purposes. The School agrees to properly safeguard such information in accordance with applicable laws and will not use it for purposes unrelated to instruction or administration.
II. Service Period
2.1 All courses and related services become effective upon receipt of full payment and must be scheduled in advance in order to be used.
2.2 Driving lessons, road test services, and other bundled packages are valid for one (1) year from the registration date. Any unused services will automatically expire after the validity period.
2.3 If a student provides their own Pre-Licensing Certificate, the service validity period will still be calculated from the registration date.
III. Course Purchase, Use, and Transfer
3.1 All course purchases are final and non-refundable.
3.2 To the extent permitted by law, if the School is unable to provide purchased services due to reasons attributable to the School, the School may, at its discretion, offer service extensions, course transfers, or equivalent substitute services. Refunds are not a default or guaranteed remedy.
3.3 Courses may be transferred only once during the valid service period. The student must provide complete information for the transferee and ensure that the transferee meets New York State DMV eligibility requirements.
3.4 After one (1) year from the registration date, an additional grace period of three (3) months will be provided. Any courses not used or successfully transferred after one (1) year and three (3) months will automatically expire without compensation.
3.5 Courses may not be redeemed for cash, and service periods may not be extended.
3.6 The School is only responsible for course purchases confirmed through its official website (https://www.hpdriving.net) or official customer service channels. Purchases made through third-party platforms, individuals, screenshots, or unofficial communications do not constitute School responsibility or commitment.
IV. Lesson Scheduling, Cancellation, and Tardiness
4.1 All lessons must be scheduled in advance. To cancel or reschedule a lesson, the student must provide written notice at least forty-eight (48) hours in advance and notify both the school front desk and the assigned instructor via text message or WeChat, with confirmation received by both parties.
4.2 Failure to meet the forty-eight (48) hour notice requirement, failure to notify both parties, or failure to notify via text or WeChat will result in the lesson being treated as a no-show, deducted in full, with no refund or makeup.
4.3 If a student arrives more than fifteen (15) minutes late on the day of the lesson without prior written notice, the lesson will be deemed forfeited. The instructor has the right to leave or make other instructional arrangements, and the student may not request compensation, rescheduling, or refunds.
V. Road Test Arrangements and Related Risks
5.1 The School may assist students in scheduling DMV road tests and may provide test vehicles and escort services. If a student independently schedules a road test, the School reserves the right to refuse related services.
5.2 If a student chooses to use a personal vehicle for the road test, the student must independently arrange a DMV-qualified accompanying person. School instructors will not provide escort services. Any road test scheduled by the School will still be considered a paid service and counted as one official test attempt.
5.3 On the day of the road test, students must bring their Pre-Licensing Certificate, valid learner’s permit, and any required corrective eyewear or documentation. Minors must obtain prior written parental or guardian consent. Any test failure or cancellation due to missing documents, inadequate preparation, lateness, or personal reasons shall be solely the student’s responsibility.
5.4 The School does not provide transportation services on road test day. Students must arrive at the test site at least thirty (30) minutes in advance.
5.5 If an instructor determines, based on professional judgment, that a student is not prepared for the road test and advises postponement, but the student insists on proceeding, all resulting consequences—including but not limited to test failure, traffic accidents, or other losses—shall be solely borne by the student. The School and instructor shall bear no liability.
5.6 The authority to allow, pass, suspend, or cancel a road test rests exclusively with the DMV and the examiner. The School and its instructors are not responsible for DMV decisions, policy changes, or examiner discretion.
VI. Conduct, Safety, and Waiver of Liability
6.1 Students must not consume alcohol, take medications, or engage in any behavior that may impair driving ability or endanger safety during lessons or road test services. Instructors may terminate a lesson immediately based on safety concerns, and the lesson will be deducted. Such decisions are final.
6.2 The student acknowledges that driving instruction and road testing involve inherent risks, including traffic accidents, bodily injury, and property damage. To the fullest extent permitted by law, the student and legal guardian waive and release the School, instructors, and staff from liability for non-intentional acts or ordinary negligence arising from standard instruction or testing services.
6.3 The School welcomes reasonable feedback through its official website or customer service channels.
6.4 Tipping instructors is entirely voluntary and is not part of course fees.
VII. Language Understanding and Information Interpretation
7.1 Any Chinese-language explanations or translations provided by the School are for reference only. All instruction, testing, and policies are governed by official New York State DMV regulations in English.
7.2 Any consequences resulting from language misunderstanding, misinterpretation, or third-party information dissemination shall be the student’s sole responsibility.
VIII. Force Majeure and Road Test Rescheduling
8.1 Lesson delays, cancellations, or same-day DMV road test cancellations due to weather, DMV systems, testing site conditions, policy changes, vehicle breakdowns, public emergencies, or other force majeure events shall be understood and accepted by the student.
8.2 If the DMV cancels a scheduled road test and assigns a new test date, and the School is unable to provide a DMV-compliant vehicle or instructor on that date, the student agrees that the School may coordinate and reschedule the road test accordingly.
8.3 Delays or rescheduling resulting from the above circumstances do not constitute a breach of contract. The School shall not be liable for any direct or indirect losses arising therefrom.
IX. Final Acknowledgment
By registering, checking the agreement box, or submitting payment, the student or legal guardian confirms that they have read and fully understood this agreement and voluntarily accept all associated risks and responsibilities. This agreement shall take effect upon submission and shall be legally binding on both parties.
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